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Consumer Protection: Debt Collection - Massachusetts

Web Resources



Selected Statutes, Regulations and Cases



  • 209 CMR 18
    • Conduct of the Business of Debt Collectors and Loan Services
  • 940 CMR 7
    • Debt Collection Regulations

Case Law

  • Schaefer v. ARM Receivable Management, Inc. , (US Dist. Ct. Mass., July 19, 2011)
    • A debt collector does not have to tell a debtor that interest may accrue. A debt collector can continue to contact a debtor to seek "voluntary repayment of a time-barred debt."